RESUME
EDUCATION
Ontario Secondary School Diploma
Sir William Mulock Secondary School
  • Honour Roll Certificate - Summa Cum Laude
  • Scholastic aptitude and excellence in academic achievement
  • Excellence in Mathematics

WORK
EXPERIENCE
Barista / Cashier
Cuppa Tea Bloor
  • Experience in operating POS machines and all types of tablets.
  • Using MS Word and Excel for reports.
  • Providing exceeding customer support.
Skills: MS Office, communication skills
IT Help Desk Technician
University of Toronto
  • Using MS Word and Excel, and MS teams for reports.
  • Managing data with postgreSQL.
  • Troubleshoot in Windows and MacOS for problems in wireless printing, school Wi-Fi connection, and general PC problems.
  • Helped various numbers of university student and staff to make their PCs run smoothly.
  • Reviewed customer tickets from Innis College students and staff, ensuring hardware supplies for daily needs.
  • Fixed multiple problems with printers and FOB readers.
Skills: MS Office, SQL, R, Python, communication skills, multi-tasking
E-Commerce IT Internship
Shanglian Payment, China
  • Analyzed the growth of E-commerce market around Guangzhou by researching for reports for multiple companies, which was presented for the company quarterly meeting.
  • Summarized speeches for company meetings, reorganized them into short articles to establish on company website. Results in better summarizing and writing skills.
Skills: MS Office, Python, HTML, communication skills, multi-tasking

SKILLS
  • Python (default libraries, flask, NumPy, Scikit-learn)
  • Web Design and Development
  • Java